Privacy Policy - Beeoons

Introduction

This Privacy Policy describes how beeOONS (operated by Arab-Italian Group for Tourism and Travel) collects, uses, shares, and protects personal information obtained through our website www.beeoons.com, sub-platforms, and mobile applications.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.

Information We Collect

We may collect the following types of information when you use our services:

Personal Information: Full name, email address, phone number, date of birth, nationality, and passport details
Payment Information: Credit/debit card numbers, billing address, and transaction details
Booking Information: Travel dates, destinations, hotel preferences, flight details, and special requests
Account Information: Username, password, and profile preferences
Technical Information: IP address, browser type, device information, cookies, and browsing behavior on our platform
Communication Data: Records of correspondence, customer service interactions, and feedback

How We Use Your Information

We use the collected information for the following purposes:

Processing and managing hotel bookings, airline tickets, and other travel services
Communicating with you regarding your reservations and travel arrangements
Processing payments and preventing fraudulent transactions
Providing customer support and responding to inquiries
Improving our platform, services, and user experience
Sending promotional offers, newsletters, and updates (with your consent)
Complying with legal obligations and regulatory requirements in the State of Kuwait

Information Sharing & Disclosure

We do not sell your personal information to third parties. However, we may share your information with:

Service Providers: Hotels, airlines, car rental companies, and other travel suppliers necessary to fulfill your bookings
Payment Processors: Secure payment gateways to process your transactions
Technology Partners: Contracted technical service providers who help operate and maintain our platform under formal agreements
Legal Authorities: When required by law, court order, or governmental regulation in the State of Kuwait
Business Partners: Travel agents and B2B partners through our agent portal for booking management purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure servers and firewalls
Access controls and authentication mechanisms
Regular security audits and vulnerability assessments
Employee training on data protection best practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Cookies & Tracking Technologies

Our platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

Remember your preferences and login information
Analyze website traffic and usage patterns
Personalize content and advertisements
Improve platform performance and functionality

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect some features of our platform.

Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you
Correction: Request corrections to inaccurate or incomplete information
Deletion: Request deletion of your personal data, subject to legal and contractual obligations
Opt-out: Unsubscribe from marketing communications at any time
Data Portability: Request your data in a structured, commonly used format

To exercise any of these rights, please contact us at booking@beeoons.com.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for a period required by applicable laws and regulations in the State of Kuwait.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: booking@beeoons.com
Phone: +965 25756544 / +965 25756533
Address: Salmiya-Salem Al-Mubarak St., Blk-4, Zahra Complex Flr-8, Office 33 - Kuwait
Website: www.beeoons.com